Please remember to sign in before using Vinny. He is only active on this one page so you will need to engage with him here (bottom right of this page) - the Smaller black icon with the 3 dots. The other bot is our existing help desk bot which can ignore.
Why We Created Vinny
Life's too short to sip on the same old flavours, right? That's why we brought Vinny into the fold. He's here to break down those high-brow barriers and guide you to your next 'aha!' flavor moment. Forget about those intimidating expert reviews; let's make this journey about you and what you love.
What Can Vinny Do?
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Wine, Beer, and Spirit 101: Got questions about Merlot versus Malbec? Curious about craft beer? Vinny's got your back.
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Your Order Concierge: Need info on shipping, payment, or just when you can pick up your next bottle of joy? Vinny knows it all.
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Walk Down Memory Lane: Wanna revisit that Chardonnay you had last week? Vinny can pull up your previous orders in a flash.
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Find Your Next Crush: Tell Vinny what you're into, and he'll suggest a bottle that might just be your new favorite.
Vinny is Learning (And You Can Help!)
Vinny's like a young grapevine—full of potential but needs a little nurturing. Right now, he's in Alpha Test Mode. This means you're among the first to interact with him, and you've got the unique chance to help us groom him into the perfect taste guide.
We'd love to hear from you. Good, bad, or just curious—your feedback is the secret sauce to making Vinny even better. Drop us your thoughts on our Feedback Form.
So, what are you waiting for? Take Vinny for a spin and let the adventure begin!
Please remember to sign in before using Vinny. He is only active on this one page so you will need to engage with him here (bottom right of this page) - the Smaller black icon with the 3 dots. The other bot is our existing help desk bot which can ignore.