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True Tennessee Whiskey is special. It's not just whiskey made in Tennessee. And it's not Bourbon Whiskey. It's more.
To make Collier and McKeel first they bring limestone filtered water from their family farm on the Big Richland Creek and use it to make a mash of corn, rye and malted barley. Then they distill it in our hand-hammered copper pot still. At this point it changes from plain whiskey to Tennessee Whiskey when they drip it through several feet of sugar maple charcoal, made from trees cut by local sawmills and burned on the farm. This gives Collier and McKeel the smooth, sweet, smoky taste that Tennessee Whiskey is known for. Only true Tennessee Whiskey is put through this extra step.
They age Collier and McKeel in very small barrels that are far more expensive than standard sized barrels but adds intense flavours that are our special gift whiskey making in Tennessee. And unlike some whiskies that have an artificial time table for the proper time in a barrel, they determine when it's time to bottle the old fashioned way; when it tastes right.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping is a flat $7.95 per order to any MAINLAND New Zealand address. Other NZ Island addresses (Waiheke, Stewart etc) are quoted at cost. We do not ship outside of New Zealand. We estimate delivery to be up to 3-4 working days for urban NZ addresses, and up to 5 working days for rural delivery. Offshore islands can take longer still. We are unable to deliver to PO Boxes. Delivery is via NZ Couriers.