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Festival is a very popular catering series which is very durable, extremely breakage resistant and dishwasher safe. The design is defined by a harmonious coexistence of the elliptical shape and the classical burgundy shape.
The exceptional clarity and durability of this glass are due to Spiegelau's unique Platinum Glass process. The process starts with liquid glass that passes through platinum-lined tubes to eliminate any imperfections and inconsistencies that can be introduced by other linings. This creates a combination of exquisite beauty and reliable performance that has helped make Spiegelau an industry leader in quality.
With glassmaking roots dating to 1521, Spiegelau glassware stands by its time-honoured commitment to detailed craftsmanship. Spiegelau glasses have had their quality put to the test by an independent laboratory, and the results are more than impressive. After 1500 dishwasher cycles, there was no scratching, change in colour, or loss of brilliance found, ensuring that the glasses are extremely dishwasher safe.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.